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Privacy Policy

 

Our Privacy Policy

Brentham Lawn Tennis Club is committed to protecting your personal information and we ask that you read this Privacy Statement carefully as it contains important information on:

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  • The personal information we collect about you

  • What we do with your information

  • Who your information might be shared with

  • Your rights with regard to your personal data

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We might analyse the information that we collect about you. This helps us understand how we interact with you and our position in a market place. Examples of how we use this information includes helping protect you and others from financial crime, offering you advice, products and services and personalising your experience.

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Disclosure of Your Information to Third Parties

This may include the following in order to:
 

  • provide advice, products, services and information

  • analyse information

  • research your experience in dealing with us

  • trace information

  • protect both our interests
     

The personal information we have collected from you may be shared with fraud prevention agencies who will use it to prevent fraud and money-laundering and to verify your identity. If fraud is detected, you could be refused certain services.

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We expect these third parties to have the same levels of information protection that we have.

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We also have to share information with third parties to meet any applicable law, regulation or lawful request. When we believe we have been given false or misleading information, or we suspect criminal activity we must record this and tell law enforcement agencies, which may be either in or outside the UK.

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Social Networking Sites

We maintain an online presence on popular social media websites. We use these websites to share our news, upcoming events and to celebrate our culture. By engaging with us on these sites, you are accepting that the webpages are available to the general public and agree to the following:

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  • social media web pages are not private, please do not share your personal account information on any of the websites, including through the use of private messages

  • although we do always try to read every message sent to us on social media, we cannot guarantee a response to every message

  • any pictures you provide on our social media web pages may be used within our internal newsletters

  • any information that you provide us with on social media webpages may be retained by the webpage for longer than your relationship with us

 

How We Keep Your Information Safe

We protect your information with security measures under the laws that apply and strive to comply with our obligations at all time.

We keep our computers, files and buildings secure.

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How Long We Keep Your Information

To meet our legal and regulatory obligations, we hold your information while you are a customer and for a period of time after that. We do not hold it for longer than necessary.


Your Individual Rights

Under the General Data Protection Regulation (GDPR) you have a number of rights with regard to your personal data:

 

  • you have the right to request from us access to and rectification or erasure of your personal data, the right to restrict processing, object to processing as well as in certain circumstances the right to data portability

  • if you have provided consent for the processing of your data you have the right (in certain circumstances) to withdraw that consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn

  • you have the right to lodge a complaint to the Information Commissioners’ Office if you believe that we have not complied with the requirements of the GDPR with regard to your personal data


SSL Certificates / Green Bar

Brentham Lawn Tennis Club uses SSL (Secure Sockets Layer) encryption to protect all network traffic between your PC and our systems. All information travelling to and from our website is safe against interception by third parties who might otherwise use that information without your consent. SSL also protects you by confirming that you are looking at Brentham Lawn Tennis Club’s website and not a fraudulent site designed to trick you into disclosing your personal information.


The Use of Cookies

Cookies are small text files which ask permission to be placed on your computer by websites you visit. Your web browser may allow you to erase the cookies, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or the website below for guidance. However, in some instances, unless the cookies are accepted, parts of our application will not function, fully or at all. If you do allow cookies to be used, when you view our application, we will store some cookie files, which will enable us to measure the use of the pages and features on our application and allow you to use some of its functions. The cookie is used to store the IP address of your machine and will not contain any data personal to you. We do not make any attempt to find out, by means of the cookies, the identities of those visiting our application. For further information please visit www.allaboutcookies.org.


Updates to This Privacy Policy

We will make changes to this statement from time to time, particularly when we change how we use your information, and change our technology and products.


How to Contact Us

Brentham Lawn Tennic Club is the Controller and Processor of Data for the purposes of the GDPR.

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If you have any concerns as to how your data is processed you can contact:


The Data Protection Officer

Brentham Lawn Tennis Club

38a Meadvale Road

London W5 1NP

tennis@brenthamclub.co.uk

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